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The Best Health Insurers In North Carolina

The Best Health Insurers In North Carolina

Health insurance is a vital aspect of modern life, providing individuals with access to quality healthcare services. In North Carolina, the health insurance market is highly competitive, with several insurers offering a range of plans and benefits. Choosing the right health insurer can be overwhelming, given the industry’s complexity and consumers’ varying needs.

To assist in this decision-making process, we have conducted extensive research on North Carolina’s top health insurers, evaluating them based on specific criteria. Our goal is to provide an objective overview enabling consumers to compare and contrast these insurers’ offerings and make informed choices about their healthcare coverage.

This article will focus on four prominent health insurers in North Carolina: Blue Cross Blue Shield of North Carolina, United Healthcare, Aetna, and Cigna. We will examine each company’s strengths and weaknesses and its overall value proposition for consumers seeking high-quality healthcare coverage in North Carolina.

Criteria for Evaluating Health Insurers

To effectively evaluate the quality of health insurers in North Carolina, it is important to consider a range of criteria. One such criterion is network size. This refers to the number of healthcare providers and facilities that an insurer has contracted with, which can impact access to care for policyholders.

Additionally, plan options are another important consideration as they determine what services are covered and at what cost-sharing amounts. Evaluating customer satisfaction ratings also provide insight into how well an insurer meets the needs of its members, while financial stability indicates an insurer’s ability to pay claims over time.

Another crucial factor in evaluating health insurers is their level of transparency and accountability. Insurers should provide clear information about their plans, pricing structures, and coverage policies so that consumers can make informed decisions about their healthcare choices.

Additionally, insurers should be responsive to customer concerns or complaints and have established procedures for resolving disputes fairly and efficiently. By considering these various criteria, consumers can identify high-quality health insurers that offer comprehensive coverage with reasonable costs and excellent service standards.

Blue Cross Blue Shield of North Carolina

Blue Cross Blue Shield of North Carolina is significant in the state’s health insurance market. It is the largest health insurer in North Carolina and has been serving the community since 1933.

Here are some key features of this insurer:

  • Network coverage: Blue Cross Blue Shield of North Carolina offers one of the state’s largest networks of hospitals, doctors, and specialists. They partner with over 96% of hospitals and more than 44,000 healthcare providers.
  • Plan options: The insurer offers a wide range of plan options to cater to different needs and budgets. Whether you’re an individual or a family, they have plans that cover preventive care, prescription drugs, mental health services, maternity care, and more.
  • Customer service: Blue Cross Blue Shield of North Carolina provides excellent customer service through various channels such as phone, email, live chat, and social media. They also have an online portal where members can access their account information and manage their policies.

Blue Cross Blue Shield of North Carolina is a reliable choice for those seeking quality health insurance coverage in the state.

United Healthcare

With a presence in all 50 states, United Healthcare is one of the largest health insurance companies in the country. In North Carolina, it offers a variety of plans, including individual and family plans, employer-sponsored plans, Medicare Advantage plans, and Medicaid plans.

The company has received high customer service and claims processing efficiency ratings. Additionally, members have access to an extensive network of healthcare providers. United Healthcare also offers several value-added services such as telehealth visits, wellness programs, and health coaching.

Members can use the UnitedHealthcare app to find doctors nearby or check their benefits information. The company’s focus on innovation has resulted in partnerships with technology companies that provide convenient options for members such as virtual doctor visits and personalized wellness programs.

Overall, United Healthcare provides comprehensive coverage options with added convenience features making it a strong choice for individuals seeking health insurance in North Carolina.


Aetna, a subsidiary of CVS Health Corporation, is another prominent health insurance provider in North Carolina offering various plans for individuals, families, and employers. Their plans include an extensive network of healthcare providers throughout the state, providing access to primary care physicians, specialists, hospitals, and urgent care centers.

Additionally, Aetna offers wellness programs to help members manage their health conditions and reduce healthcare costs. In addition to traditional healthcare plans, Aetna offers Medicare Advantage plans for seniors and dental and vision coverage. They also provide behavioral health services that cover mental health and substance abuse treatment.

With a focus on innovation and technology, Aetna provides online tools such as telemedicine services that allow members to connect with doctors remotely. Aetna’s comprehensive offerings make it a top choice for those seeking quality healthcare coverage in North Carolina.


Cigna is a well-known health insurance provider that offers a range of plans for individuals, families, and employers in North Carolina. They provide both HMO and PPO plans with varying levels of deductibles and copays to suit the needs of their customers.

Cigna’s network includes over 60,000 healthcare professionals across the state, ensuring their customers have access to quality care when needed.

In addition to their traditional health insurance plans, Cigna also offers wellness programs aimed at helping their customers maintain a healthy lifestyle. These programs include resources such as online health assessments and healthcare professionals’ coaching on nutrition and exercise.

By providing these additional resources, Cigna aims to help its customers actively manage their health and prevent chronic conditions before they arise.


When looking for the best health insurers in North Carolina, it is important to consider various factors such as customer satisfaction, coverage options, and affordability. Blue Cross Blue Shield of North Carolina stands out as a top choice based on these criteria. With over 3.7 million members and an extensive network of healthcare providers, BCBSNC offers comprehensive coverage plans at competitive prices.

Another reputable option is United Healthcare, which has a broad range of plans tailored to fit individuals’ needs. Additionally, their innovative digital tools and resources make managing healthcare expenses more accessible than ever before. Aetna and Cigna also offer robust coverage options and exceptional customer service.

In conclusion, finding the right health insurance provider can be challenging. Still, by considering key factors such as customer satisfaction rates and plan offerings, individuals can select a provider that meets their unique needs. While all four companies mentioned are excellent choices for North Carolinians seeking quality healthcare coverage. Blue Cross Blue Shield stands above the rest with its vast network of providers and affordable pricing options.

So if you’re searching for reliable health insurance in North Carolina, look no further than BCBSNC – the ultimate choice for your healthcare needs.